Mackay, Queensland
Independent workplace investigator in Mackay
BION Partners is an independent workplace investigation firm based in Mackay, Queensland. We investigate complaints of bullying, harassment, sexual harassment, misconduct and other workplace issues for employers in Mackay and the surrounding region, and audit internal investigation processes. We work for employers only.
Why choose a Mackay-based workplace investigator?
- Local. We’re based in Mackay. Interviews and meetings can be held in person in Mackay and surrounds, or by video call.
- Independent. In a regional centre, people often know each other. An external investigator with no connection to the people involved protects the fairness of the process and the credibility of the findings.
- Specialist team. Experienced female investigators, LGBTIQ+ sensitive solutions, and translation services on request.
- Right-sized. From informal complaints to complex formal investigations, an investigation package can be tailored to your circumstances and budget.
Workplace investigation services in Mackay
- Workplace investigationsMisconduct, grievances, fraud, conflicts of interest and more
- Bullying & harassmentIndependent findings on complaints
- Sexual harassmentSensitive, procedurally fair investigations
- BION AuditReview of your internal investigation process
- Culture & HRRepair and prevention after an investigation
- Psychosocial hazardsQueensland WHS obligations
Who do we work with?
We work with employers in Mackay and regional Queensland, and BION Partners offers workplace investigation services to all employment sectors. We handle matters from operational level to senior executive and board level, including liaising with unions representing parties to a complaint.
Smaller employers often have no one internally who is trained, independent and available to investigate. The Fair Work Act recognises that the size of an employer and the absence of dedicated HR expertise can affect the procedures followed in a dismissal, but it does not remove the need for a fair process.
Areas we cover from Mackay
Mackay, plus on-site travel to Bowen Basin towns including Moranbah, Dysart, Middlemount, Clermont, Nebo and surrounds. Interviews can also be held by video call. For resources and mining employers, see workplace investigations in the Bowen Basin. We also work with employers in regional Queensland and across Australia.
How to start
Email admin@bionpartners.com or use the enquiry form. Please keep your first message brief and avoid names or sensitive details. We will respond to talk through the matter and options. The initial consultation is free.
Frequently asked questions
Is BION Partners based in Mackay?
Yes. BION Partners is based in Mackay, Queensland (Mackay QLD 4740).
Do you work with small businesses in Mackay?
Yes. We work with employers of all sizes across all employment sectors, and can tailor an investigation package to suit your circumstances and budget.
Can individuals in Mackay engage BION Partners?
No. BION Partners provides services to employers only. Individuals seeking advice on workplace issues should contact the Fair Work Commission on 1300 799 675.
Sources
Checked 22 October 2026. Laws and guidance change; check the source before relying on it.